- Creating your own checklists for your restaurants is the right way to make your business much more efficient and successful.
- Running parallel work tasks is vital to keeping the restaurant running smoothly. It is these details that make your customers have a bad or good experience in your restaurant.
There are a plethora of tasks to include on secondary task checklists within a restaurant and it varies depending on the type of business you run.
Creating your own checklists for your restaurants is the right way to make your business much more efficient and successful.
Below we continue to provide guidelines and tips to help you make your own checklist for these secondary tasks.
MARKETING CHECKLIST FOR THE DAILY MANAGEMENT OF RESTAURANTS
These tasks can be carried out by the manager or by a person specialized in marketing. It is always helpful to have detailed tasks in a checklist. The marketing needs of a restaurant should include:
- Respond to reviews on all social media platforms and review aggregators.
- Create an online social media presence for the restaurant.
- Post photos of the dishes and the restaurant.
- Promote events online.
- Promote additional services, such as catering, delivery…
- Search for suppliers and service providers.
CHECKLIST OF SECONDARY TASKS FOR STAFF
Your FOH is responsible for presenting your business in the best possible light to your customers. Follow these checklists and you’ll be on your way to making a great first impression.
THE OPENING CHECKLIST.
Everything your customers see should be perfect from the moment your restaurant opens. The opening checklist should include responsibilities for your staff to complete as soon as they arrive at the restaurant before customers arrive. Here are some opening tasks your staff should start with:
- Check that the floors are clean.
- Empty all garbage containers.
- Clean tables and surfaces.
- Dust the lamps.
- Erasing menus
- Seat cleaning.
- Checking the cleanliness of the bathroom.
- Set the tables.
- Replenish inventory.
- Check cleanliness of windows.
- Season review of condiments and sweeteners.
- Beverage station review.
- Prepare bar garnishes like lemon and lime wedges.
- Review coffee machine.
SHIFT CHANGE CHECKLIST.
Your employees will also need to coordinate with each other to keep the workflow as smooth as possible. This will reduce delays between shift changes and keep your dining room running smoothly.
- Support the manager in communication with the incoming team.
- Each employee leaves their area clean and tidy.
- Leave drinks, desserts and other replenished.
- Make a list of missing items.
- Replenishment of condiments and napkins.
- Keep dishes clean.
- Load dishwasher with dirty dishes.
And finally, at the end of the day, your employees will also have to help with different tasks. Your closing staff will be responsible for most of the cleaning tasks in your restaurant, so it is important to provide them with a clear list of responsibilities. The work they do after guests have left for the day can set the tone for the next day’s success. Here are some tasks to include:
- Perform cash closing.
- Execution of reports at the end of the day.
- Cleaning and disinfection of tables and surfaces.
- Take out the trash.
- Sweep, vacuum and mop the floor
- Label and refrigerate any remaining prep ingredients.
- Dishwasher load.
- Review of cutlery and storage. Our cutlery polishers will give you a perfect finish and will save you time in this tedious task.
- Review and storage of glassware. Our cup and glass polishers will prevent breakage and save time, while giving you a more hygienic and professional finish in seconds.
- Storage of the rest of the household items.
- Close windows.
- Turn off the lights.
- Establish alarm system.
- Close restaurant.
It’s always helpful to have your employees write down extra notes, so the morning team can stay on top of stock shortages, maintenance issues, etc.
TASKS TO PERFORM REGULARLY DURING THE DAY.
These are considered complementary tasks that must always be carried out during free moments during the shift. Here are some job tasks:
- Clean tables after each customer.
- Push customers in chairs.
- Set tables for the next customer.
- Sort menus.
- Wipe down counters to remove cup rings and spills.
- Replenish table condiments and sweeteners.
- Replacement of napkin dispensers.
- Restock beverage stations.
- Refill ice stations.
- Take inventory and manage alerts when products are out of stock.